This Refund Policy ("Policy") outlines the terms and conditions governing refunds for bookings made through the TRAVELEISURES LLP website www.traveleisures.in. By making a booking on our Website or by subscribing to our services, you agree to comply with this Policy. If you do not agree with this Policy, please refrain from making bookings on the Website or utilising our services.
1. Booking Cancellations: a. Since bookings are issued at discounted prices, there are no refunds issued against cancellations.
2. Refund Eligibility: a. Refunds, if applicable, are dealt with on a case to case basis. b. Refunds may be issued for eligible cancellations within the timeframe specified by the supplier's cancellation policy.
3. Refund Process: a. If you are entitled to a refund as per the terms and conditions mentioned on this website, please send an email to admin@traveleisures.in to request for a refund. b. Refunds, if approved, will be processed using the original form of payment used for the booking.
4. Non-Refundable Items: a. Certain bookings, services, or products may be non-refundable. b. Non-refundable bookings are not eligible for refunds, even in cases of cancellation.
5. Processing Time: a. Refund processing times may vary depending on the supplier and payment method. Please allow a reasonable amount of time for the refund to be processed. The Minimum time taken for any refund, if allowed, is 60-365 working days, depending on the airline policy.
6. No Shows and Late Arrivals: a. Failure to show up for a booked service or late arrival may result in the forfeiture of your booking and any associated fees.
7. Refunds for Disrupted Services: a. In the event of a service disruption or failure to provide a booked service, refunds will be processed in accordance with the supplier's policies.
8. Force Majeure: a. We are not responsible for circumstances beyond our control, including but not limited to natural disasters, strikes, or other events that may result in service disruptions or cancellations. Refund eligibility in such cases will be determined by the supplier's policies.
9. Contact Information: For refund inquiries or to initiate the refund process, please contact our customer support at admin@traveleisures.in
10. Modifications: We reserve the right to modify, update, or change this Refund Policy at any time without prior notice. Any changes will be effective upon posting on the Website.
By making a booking through our Website or through our Chat Support, you acknowledge that you have read, understood, and agree to abide by this Refund Policy.
